Useful information for booking your stay in the mountains at the MONROC Hotel.
PETS
We love all creatures — but due to potential allergies, pets are not allowed at MONROC.
Tariff Reductions
Discounts apply starting from the third guest. Children from 0 to 0.99 years: €30 per day. All other guests (children and adults): –20%.
Early Bird Rate – Conditions
Full prepayment is required within 5 days of booking confirmation. Extras and tourist tax are to be paid at check-out (cash or credit card via the NEXI circuit).
We do not accept cheques.
Want to pay by credit card?
We’ll send you a secure NEXI PAY* link. *XPay by Nexi ensures safe and protected online transactions.
Cancellation Policy – Early Bird
No refunds in case of cancellation. No refunds for late arrivals or early departures. Once the booking has been made, it can no longer be modified.
Flexible Rate – Conditions
30% deposit is required within 5 days of booking confirmation. The remaining balance is to be paid at check-in (cash or NEXI cards). Cheques are not accepted. If you wish to pay your balance by bank transfer, please do so at least 7 days before arrival.
Want to pay by credit card?
We’ll send you a secure NEXI PAY* link.
*XPay by Nexi ensures safe and protected online transactions.
Cancellation Policy – Flexible Rate
Free cancellation and changes up to 30 days before arrival. After that, the deposit will not be refunded. In case of late arrivals or early departures, the full booking amount will be charged.
Travel Insurance
Sometimes travel plans fall through — illness, delays, early departures. To stay worry-free, we recommend purchasing the CARE4U insurance.
Arrival & Departure
Check-in: from 3:00 PM on arrival day. Check-out: by 10:00 AM on departure day. Reception is open from 8:00 AM to 10:00 PM.